Helpdesk<\/p>\n\n\n\n

Service Desk<\/h2>\n<\/div>\n\n\n\n

Service Desk zabezpe\u010d\u00ed podporu presne vtedy, ke\u010f ju potrebujete. N\u00e1\u0161 t\u00edm sk\u00fasen\u00fdch technikov je pripraven\u00fd rie\u0161i\u0165 technick\u00e9 v\u00fdzvy promptne a s d\u00f4razom na efektivitu:<\/p>\n\n\n\n

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• Dostupnos\u0165 v\u00a0re\u017eime 24\/7<\/li>\n\n\n\n
• Spr\u00e1va tiketov a\u00a0rie\u0161enie incidentov<\/li>\n\n\n\n
• Pravideln\u00fd monitoring a\u00a0spr\u00e1vy o\u00a0v\u00fdkone a\u00a0n\u00e1vrhoch na zlep\u0161enia<\/li>\n\n\n\n
• Slu\u017eba poskytovan\u00e1 na platforme Alvao alebo JIRA<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n
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  <\/figure>\n<\/div>\n<\/div>\n\n\n\n

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  <\/figure>\n<\/div>\n\n\n\n

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  Tradi\u010dn\u00fd <\/mark><\/strong>
  on-premise model<\/mark><\/strong><\/h2>\n<\/div>\n\n\n\n

  On-premise model je vhodn\u00fd pre firmy, ktor\u00e9 chc\u00fa ma\u0165 svoju IT infra\u0161trukt\u00faru plne pod kontrolou a\u00a0nasaden\u00fa vo vlastn\u00fdch priestoroch. V\u010faka n\u00e1\u0161mu komplexn\u00e9mu pr\u00edstupu v\u00a0oblasti tradi\u010dn\u00e9ho on-premise modelu z\u00edskate modern\u00e9, \u0161k\u00e1lovate\u013en\u00e9 a\u00a0spo\u013eahliv\u00e9 IT rie\u0161enie, ktor\u00e9 naplno podpor\u00ed rast va\u0161ej firmy:<\/p>\n\n\n\n

  \n
  • Anal\u00fdza potrieb a n\u00e1vrh architekt\u00fary<\/li>\n\n\n\n
  • Dod\u00e1vka a in\u0161tal\u00e1cia hardv\u00e9ru a\u00a0softv\u00e9ru<\/li>\n\n\n\n
  • Konfigur\u00e1cia, testovanie a integr\u00e1cia HW\/SW do existuj\u00facej infra\u0161trukt\u00fary<\/li>\n\n\n\n
  • Bezprobl\u00e9mov\u00fd chod rie\u0161enia, pravideln\u00e9 aktualiz\u00e1cie, technick\u00e1 podpora a optimaliz\u00e1cia v\u00fdkonu<\/li>\n\n\n\n
  • Konzult\u00e1cie a\u00a0\u0161kolenia<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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    \n

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    Podpora migr\u00e1cie do cloudu<\/mark><\/strong><\/h2>\n<\/div>\n\n\n\n

    U\u013eah\u010d\u00edme v\u00e1m prechod IT infra\u0161trukt\u00fary, aplik\u00e1ci\u00ed a\u00a0d\u00e1t na modern\u00fa cloudov\u00fa platformu. Prevedieme v\u00e1s cel\u00fdm procesom migr\u00e1cie do cloudu a zabezpe\u010d\u00edme bezpe\u010dn\u00fd a efekt\u00edvny presun s minim\u00e1lnym dopadom na prev\u00e1dzku:<\/p>\n\n\n\n

    \n
    • Zhodnot\u00edme aktu\u00e1lne IT prostredie a\u00a0navrhneme strat\u00e9giu migr\u00e1cie<\/li>\n\n\n\n
    • Vyberieme najvhodnej\u0161iu platformu a\u00a0rie\u0161enie (IaaS, PaaS alebo SaaS)<\/a>[SO1]<\/a>\u00a0<\/li>\n\n\n\n
    • Napl\u00e1nujeme realiz\u00e1ciu migr\u00e1cie s\u00a0d\u00f4razom na bezpe\u010dnos\u0165 a\u00a0funk\u010dnos\u0165<\/li>\n\n\n\n
    • Optimalizujeme v\u00fdkon a\u00a0n\u00e1klady v\u00a0novom prostred\u00ed
      Technicky v\u00e1s podpor\u00edme a\u00a0za\u0161kol\u00edme zamestnancov<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n
      \n

      <\/figure>\n<\/div>\n<\/div>\n\n\n\n

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      <\/figure>\n<\/div>\n\n\n\n

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      Monitorovanie<\/mark><\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n

      Monitoring prostredia v\u00e1m umo\u017en\u00ed r\u00fdchlu identifik\u00e1ciu incidentov a anom\u00e1li\u00ed aj v komplexn\u00fdch cloudov\u00fdch alebo hybridn\u00fdch infra\u0161trukt\u00farach.<\/strong> N\u00e1\u0161 sk\u00fasen\u00fd a\u00a0certifikovan\u00fd t\u00edm v\u00e1m pom\u00f4\u017ee predch\u00e1dza\u0165 v\u00fdpadkom a\u00a0udr\u017eiava\u0165 plynul\u00fd chod technol\u00f3gi\u00ed pomocou:<\/p>\n\n\n\n

      \n
      • Identifik\u00e1cie potenci\u00e1lnych probl\u00e9mov a\u00a0n\u00e1vrhov prevent\u00edvnych opatren\u00ed<\/li>\n\n\n\n
      • Transform\u00e1cie monitoringu z reakt\u00edvneho na proakt\u00edvny pomocou observability stacku<\/li>\n\n\n\n
      • Z\u00edskania preh\u013eadu o aplik\u00e1ci\u00e1ch cez metriky, logy a tracing<\/li>\n\n\n\n
      • Okam\u017eit\u00e9ho upozornenia na incidenty s\u00a0definovan\u00fdmi eskala\u010dn\u00fdmi postupmi<\/li>\n\n\n\n
      • Monitoringu infra\u0161trukt\u00fary a aplik\u00e1ci\u00ed aj v\u00a0datacentre<\/li>\n<\/ul>\n\n\n\n

        Nami poskytovan\u00e9 rie\u0161enia m\u00f4\u017eu by\u0165 postaven\u00e9 na opensource alebo komer\u010dn\u00fdch produktoch s prihliadnut\u00edm na va\u0161e preferencie a \u0161pecifik\u00e1 prostredia on-site alebo v cloude.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"menu_order":50,"template":"","class_list":["post-21","service","type-service","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/asseco-test.dreamproduct.sk\/cs\/wp-json\/wp\/v2\/service\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asseco-test.dreamproduct.sk\/cs\/wp-json\/wp\/v2\/service"}],"about":[{"href":"https:\/\/asseco-test.dreamproduct.sk\/cs\/wp-json\/wp\/v2\/types\/service"}],"wp:attachment":[{"href":"https:\/\/asseco-test.dreamproduct.sk\/cs\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}